Brokerage is a service unique to HAD, provided by an independent support worker(s) to provide a more intensive, personal, ongoing level of support, assisting people in managing and maintaining their direct payment or personal/individual budget.
This support is designed to enable more people to access the scheme, if their impairments prevent them from coordinating certain elements or all aspects of managing a direct payment or personal/individual budget.
There are a number of ways which a support broker can assist you. A couple of examples of how we can help you are listed below:
Liaising with and Managing staff (includes paying staff, monitoring timesheets)
Keeping and managing financial records and paperwork and presenting these records to the Council on request.
If you’ve had problems opening a new bank account or would prefer HAD to take over more of the responsibility of managing your care package, we have a separate dedicated client account whereby the payments from your local Council can be paid directly to us. As your allocated support broker we would then pay the relevant Personal Assistant / Agency / Day Centre etc directly.
The cost of the Brokerage service is £360 a year, inclusive of VAT.